Help / FAQ
Domestic (US) Shipping
How much is my shipping?
What are my shipping options?
When will my order ship?
International Shipping
Customs and Missing Packages
Do you ship to US Military bases? (APO, FPO, etc)
When will my order ship?
Do you ship to my country?
How much is shipping to my country?
Order Tracking/Status
Has my order shipped? How soon will it ship?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
When will my backorder or preorder arrive?
How do I Return/Exchange an Item?
I received the wrong product.
Pricing and Billing
What are my payment choices?
Do I have to pay sales tax?
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Placing an Order
Can I place a phone, fax, or mail order?
Does Everything Wing Chun have a print catalog?
Does Everything Wing Chun offer Wholesale Pricing?
What is my "Billing Address"?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Manufacturer Disclaimer
Shipping Disclaimer
Typo Disclaimer
Equipment Disclaimer
Downloads (Everything Wing Chun Instant Access)
About the Program and Download Steps (Pre-Purchase)
Digital Download Help